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`An excellent source for graduate students, especially in the field of human resource development, who are exploring areas for future research of a critical nature' - Adult Education Quarterly
Drawing upon a range of influential contemporary movements in the social...
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`Makes fascinating reading and at the same time provides a good grounding in the study of the language of organizations, both for those who know little of the area and for those who are looking for a comprehensive overview of the field. Overall I would warmly recommend...
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`The authors should be congratulated for not only offering an excellent tour de force of cutting-edge work in social network analysis, but also charting some new possible territories for future organizational research' -
Environment and Planning
Social Networks and...
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This book presents novel theoretical ideas and empirical findings where the fields of strategizing and organizing meet. At this boundary lie many of the most crucial theoretical and practical issues for management and managing.
Innovative Forms of Organizing, the...
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Services Marketing and Management provides an in-depth consideration of how services are conceptualized, designed and managed, creating the basis for a clear understanding of the multi-dimensional aspects of services.
Unlike many textbooks on services marketing this...
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`Most folks in organizations dichotomize reason and emotion, often treating emotion as an uncommon or marginal occurrence. Written in a clear and lively style, Steve Fineman's book, Understanding Emotion at Work, dispels this notion as he demonstrates how emotions...
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Understanding the Consumer brings together marketing theory and practice in a truly consumer-centric approach. It challenges the lip service usually paid to this concept and demonstrates that a fundamental understanding of the consumer is critical to the future of...
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`Nixon's study is a major contribution to the cultural sociology of the new service sector professionals and their gendered identities.It's importance lies in it's skilful synthesis of detailed ethnographic research and social theory. This is a genuinely innovative book...
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`Its emphasis on performance measurement affords rare insights into some innovative techniques. Moreover, institutional and other theories are deployed to explore the reasons for innovation.... The book should be a prized resource for postgraduate students who seek a...
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`I thoroughly enjoyed this book which is well-argued, well-structured and superbly referenced. It will be of value to those studying change and strategic management and human resource development at masters level.... Whether it heralds a new approach to organizational...
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`This is a book which should be read by all students, whether undergraduate and postgraduate. It also provides a succinct guide for the manager who wishes to come to grips with this topic, or the accountant nostalgic to recollect the non too praiseworthy and indecisive...
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Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization...
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Understanding Organizational Change:
- offers an overview of change management
- brings new case studies to help students understand organizational change
- provides a concise overview of the developments in change management with new critical case study material for...
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Why don't best practices spread within firms?
What exactly is sticky knowledge?
Having recognized that knowledge assets are rapidly becoming their most precious source of competitive advantage, a large number of organizations are now attempting to transfer best...
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Management and Langugage explores and develops the image of the manager as one who is aware of, and attends to, the way in which language is used in everyday managerial activity. Much managerial activity is achieved through language and a vital task for any manager is...
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The study of innovation, organisational change and IT takes in broad, complex and wide-ranging perspectives that from a student's standpoint can be confusing and frequently inaccessible. Organizational Innovations provides a clear understanding of organizational...
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NEW IN PAPERBACK
'The Handbook of Marketing is different… that Barton Weitz and Robin Wensley are its editors should suggest something out of the ordinary. A glance at the contributors (e.g., Wilkie. Webster, Day, Shocker, Keller, Hauser, Winer, Stewart. Parasuraman....
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`Cummings' book is very interesting, refreshing and intellectually stimulating… It should be a mandatory textbook for all serious students of management' - Management Learning
`Stephen Cummings' Recreating Strategy is currently the best book on strategy, combining a...
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Essential Skills for Management Research provides an authoritative overview of research methodology for both students and professional researchers in management. Based on management research methods course needs, and written by expert academics in the field, this book...
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The book takes a cross-cultural approach to the study and practice of human resource management by examining the contributions of different cultures in interaction and discussing academic issues within the context of actual companies and real cultures. Each chapter...
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